Here are some of the most important marketing terms you need to know in 2023:
- Artificial Intelligence (AI): The use of machines to perform tasks that would normally require human intelligence, such as pattern recognition, decision-making, and natural language processing.
- Customer Experience (CX): The overall perception a customer has of a brand, including all interactions and touchpoints throughout the customer journey.
- Influencer Marketing: A marketing strategy that leverages the reach and influence of social media influencers to promote products or services.
- Personalization: The customization of products, services, or experiences to meet the unique needs and preferences of individual customers.
- Voice Search Optimization (VSO): The optimization of websites, content, and metadata to improve visibility and accessibility for voice search engines.
- Chatbots: AI-powered software that enables automated customer service through conversational interfaces.
- Micro-moments: Intense, highly focused moments when customers turn to their devices for information, inspiration, or help with a task.
- Programmatic Advertising: The use of algorithms and data to automate the buying and placement of digital ads.
- Native Advertising: A type of digital advertising that mimics the look and feel of the content surrounding it, making it less intrusive and more relevant to the user.
- Augmented Reality (AR): A technology that overlays digital information on the physical world, allowing users to interact with virtual objects in real-time.
- Video Marketing: The use of video content to promote products or services, build brand awareness, and engage customers.
- Social Media Marketing: The use of social media platforms to promote products or services, engage customers, and build brand awareness.
By staying informed and up-to-date with these and other marketing terms, you can stay ahead of the curve and stay ahead of the competition in the ever-evolving digital marketing landscape.